Privacy Policy

---

Effective August 1, 2025

Falcon Fire Protection is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website www.falconfp.org or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or use our services:

• Personal Information:  This includes your name, email address, phone number, billing address, and other information you provide.
• Usage Data:  This includes information on how you access and use the website, such as your IP address, browser type, pages visited, and the time spent on those pages.
• Cookies:  We may use cookies and similar technologies to track activity on our website and store certain information.

2. How We Use You Information

We use the information we collect in the following ways.

• To provide and improve our services.
• To communicate with you, including responding to inquiries or sending marketing communications.
• To analyze website usage and trends.
• To comply with legal obligations.

3. How We Share Your Information

We may share your personal information in the following circumstances:

• Service Providers:  We may share your information with third-party companies that assist in providing our services (e.g. payment processors, hosting providers).
• Legal Requirements:  We may disclose your information to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of our company or others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent for data processing, where applicable.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

9. SMS Terms and Conditions

By opting in to SMS messaging from Falcon Fire Protection, you consent to receive text messages (SMS) from us regarding our services, promotions, or important updates. These messages may be sent via automated systems

• If assistance is required, customers can reply HELP for more information.
• If customers no longer wish to receive SMS from us, they can unsubscribe by replying STOP to no longer receive messages.
• Message and data rates may apply.
• Message frequency may vary.
• No mobile information will be shared with third parties/affiliates for marketing/promotion purposes. All the above categories exclude text messaging originator opt-in data and consent.